Customer Charter
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Living our Values
Confidentiality
Our commitment is to secure all the customer information, shipping record, rate, shipping documents and make it available only to concerned Edham employee and the authorized person by shipper.
Customer Friendly
All staff are very well trained to handel every customer in the most professional way that makes every contact with the Edham employee are remarkable experience.
On Time Deliveries
Our goal is to consistently deliver shipments on time. We understand the importance of every shipment to our customers. So, we are working round the clock to ensure deliveries are done to the right location at the chosen time.
Safe Handling
Ensure the safe handling of all the customer shipments from the pickup point to the final recipient’s hand.
Professional Standards
From the time the customers call till the final delivery of the shipments to the recipients, Edham representative is trained to maintain professional standards in all their interactions with the customers.
Understand Diversity
We totally understand that our customers have different demands based on their backgrounds, needs and culture. Edham representatives are trained to ensure all our customer needs are met.
